© 2018 by Ruby and Frank Studio

SHIPPING POLICY

Shipping

Once an order has been received it will be dispatched to you within 3-5 working days should it be available otherwise if your purchase is a 'made-to-order' item then allow 4 weeks.

Within Australia

When shipping our wares across Australia we will provide you with a tracking number via the email address you provided during the checkout process as soon as your order has been shipped.

RETURN & EXCHANGE POLICY

Returns

All sales are final. We do not refund for change of mind. However if the items you receive are faulty please contact us immediately and within 14 days of receiving the item you have purchased. 

 
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